Terms of Service
Please read this Terms of Service ("Terms," "Terms of Service") carefully before using the frankschroeer.com website (the "Website") operated by ("us," "we," "our"), including all its sites on any subdomain as this Terms of Service contains important information regarding limitations of our liability. Your access to and use of this Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including but not limited to visitors, users and others, who wish to access and use the Website.
By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have our permission to access or use the Website.
ACCOUNTS
When you create an account with us, you guarantee that you are above the age of 18 and that the information you provide us with is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Website.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our website or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
We reserve the right to refuse service, terminate accounts, remove, or edit content, or cancel orders in our sole discretion. You can terminate your account by doing the following: by emailing us.
PROHIBITED USAGE
You agree that you will use this Website in accordance with all applicable laws, rules, regulations and these Terms at all times. The following is a non-exhaustive list of prohibited uses of this Website. You agree that you will not perform any of the following prohibited uses:
- Impersonating or attempting to impersonate FPS Digital Group, LLC or its employees, representatives, subsidiaries, or divisions
- Impersonating or attempting to impersonate FPS Digital Group, LLC or its employees, representatives, subsidiaries or divisions
- Sending or attempting to send any advertising or promotional material, including but not limited to spam, junk mail, chain mail or any similar material
- Engaging in any conduct that restricts or inhibits any person’s use or enjoyment of the Website, or which, as determined in our sole discretion, may harm us or the users of this Website or expose us or other users to liability
- Using the Website in any manner that could disable, overburden, damage or impair the Website or interfere with another party’s use of the Website
- Using any robot, spider or other similar automatic technology, process or means to access or use the Website for any purpose, including monitoring or copying any of the material on this Website
- Using any manual process or means to monitor or copy any of the material on this Website or for any other unauthorized purpose
- Using any device, software, means or routine that interferes with the proper working of the Website, including but not limited to viruses, trojan horses, worms, logic bombs or other such materials
- Attempting to gain unauthorized access to, interfering with, damaging or disrupting any parts of the Website, the server(s) on which the Website is stored, or any server, computer or database connected to the Website
- Attempting to attack or attacking the Website via a denial-of-service attack or a distributed denial-of-service attack
- Otherwise attempting to interfere with the proper working of the Website
- Using the Website in any way that violates any applicable federal, state or local laws, rules or regulations
AVAILABILITY, ERRORS, AND INACCURACIES
We assume no liability for the availability, errors or inaccuracies of the information, products or services provided on this Website. We may experience delays in updating information on this Website and in our advertising on other websites. The information, products and services found on the Website may contain errors or inaccuracies or may not be complete or current. Products or services may be incorrectly priced or unavailable. We expressly reserve the right to correct any pricing errors on our website. The inclusion or offering of any product or service on this Website does not constitute an endorsement or recommendation of such product or service by us.
LINKS TO THIRD PARTY WEBSITES
This Website may contain hyperlinks to websites operated by third parties and not by us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is your responsibility to take precautions to ensure that whatever links you click on or software that you download, whether from this Website or other websites or applications, is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
INTELLECTUAL PROPERTY
All contents of this Website are copyright FPS Digital Group, LLC. All rights reserved. Website, and all content and other materials on this Website, including, without limitation, all logos, designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, " Content ") are the proprietary property of FPS Digital Group, LLC and are either registered trademarks or trademarks of FPS Digital Group, LLC. in the U.S. and/or other countries. Other logos and product and company names mentioned herein may be the trademarks of their respective owners. We are not responsible for content on websites operated by parties other than us.
If you are aware of an infringement of our intellectual property, please contact our team. Please submit your claim with the subject line “Copyright Infringement” and include in your claim a detailed description of the alleged infringement.
You may be held accountable for damages (including costs and attorneys’ fees) for any misrepresentation or bad faith claims on the infringement of any Content found on and/or through the Website on your copyright.
Please include the below information in your complaint:
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest
- A description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work
- Address, Phone number, and Email address
- A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
DISPUTE RESOLUTION
Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between you and us regarding our Website, and supersede and replace any prior agreements we might have had with you regarding the Website.
PAYMENTS
How to make payments:
1. To pay with a Credit Card By Phone or to put a Default Card on File, please contact our support team
2. Online through the Pay Button on your emailed invoice.
3. Online through our Checkout pages on our funnels and website
Payment Terms:
Payment for services is due upon receipt of the invoice unless specified otherwise or clicking the submit button at checkout.
Billing:
Billing cycles and rates are determined by the initial agreement of service. Projects and support outside of a written contract are billed at a flat rate approved before work is completed.
Technical Support:
The time spent resolving issues are billed at a flat rate. FPS Digital Group, LLC recognizes the importance of resolving technical issues quickly and efficiently as possible. Account Managers may need to discuss and research issues with other team members. It is important to know that encountering irregularities and managing unexpected consequences are inherent to problem-solving and troubleshooting services.
Estimates:
FPS Digital Group, LLC does not guarantee any quoted rate estimated for technical support, content management or design and functionality. In the event estimated time is projected to exceed initial quote, FPS Digital Group, LLC will notify client to update the status of the quote. Estimates are valid 30 days from the date given.
Prepaid Hours & Retainers:
Prepaid hours are to be used for hourly services (technical support, content management, design, and functionality) completed within 12 months of the purchase date. Prepaid hours cannot be used for any contract work (hosting, internet marketing, website creation).
Late Payments:
We reserve the right to withhold future services and/or assess a monthly service charge equal to 1.5% of all the fees which are 30 days past due. In no event will the service charge be greater than permitted by any applicable law. We also reserve the right to apply funds held as a retainer against any past due amounts.
Billing Concerns:
Should you have any concerns about the quality of the service provided or how you were billed, FPS Digital Group, LLC expects to be notified immediately, so that we can work with you to resolve the issue. FPS Digital Group, LLC can only accept responsibility for work performed on your site for a reasonable period of time. It is your obligation to test the site’s full functionality immediately after work is completed and provide feedback to a FPS Digital Group, LLC team member.
In the event of a billing dispute, you must contact FPS Digital Group, LLC in writing, within 30 days of the invoice date. If you do not, the work done, as well as subsequent billing will be considered as accepted and all charges will stand as invoiced. A dispute with a portion of the bill does not affect the rest of the bill. All undisputed portions must be paid within the stated terms of the invoice.
CONTRACTS
Contract Termination:
Cancellation of any contract is subject to the specific terms of the signed agreement. Notice of cancellation must be given to the account manager assigned to your contract in writing. Cancellations are not retroactive and prior payments made toward the agreement are not prorated. To complete termination of billing and service, a Stop-Service Agreement must be signed.
Agreement and Service Renewal:
Review Management (12-month minimum contracts):
Client agreements will automatically be renewed (either on a month-to-month or a yearly basis depending on the agreed terms upon expiration).
Local SEO - Google Business Profile (12-month minimum contracts):
Client agreements will automatically be renewed (on a month-to-month basis upon expiration)
All Other Contracts:
Agreements are subject to the terms agreed upon prior to the start of service.
REFUNDS
"FPS Digital Group, LLC " is committed to your satisfaction. If you have purchased digital/subscriptions from FPS Digital Group, LLC, and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 30 days of the original purchase date.
Refunds of Hard Goods:
To be eligible for return and refund, the following steps must be taken:
- Refund must be requested in writing contacting our support team
- A request for a refund must be made within 30 days of the original purchase date
- Hard goods must be returned to FPS Digital Group, LLC immediately, according to the instructions you will receive once contacting our support team as directed in step 1.
- The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined by FPS Digital Group, LLC sole, reasonable discretion.
Non-returnable Items:
N/A
Refunds of Services/Subscriptions:
To be eligible for a refund on any digital/subscription-based goods, the following steps must be taken:
- Refunds must be requested in writing by contacting our support team
- A request for a refund must be made within 30 days of the original purchase date
CONFDENTIALITY
FPS Digital Group, LLC treats all their clients with a level of confidentiality and will gladly sign appropriate non-disclosure agreements as required.
Questions
FPS Digital Group, LLC is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact the FPS Digital Group, LLC support team for any questions related to our Terms of Service, or simply to let us know how we can help.
FPS Digital Group, LLC
Email Our Team
971-217-6665
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